Last updated: January 2026

These Terms of Service (“Terms”) govern your use of the Tren-Dora website and any purchases made through www.tren-dora.com (the “Site”). By accessing or using this Site, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our Site.

1. Overview

Tren-Dora operates this website to offer curated, trending consumer products. Throughout the Site, the terms “we”, “us”, and “our” refer to Tren-Dora.

By visiting our Site and/or purchasing from us, you agree to be bound by these Terms.

2. Eligibility

By using this Site, you confirm that:

• You are at least 18 years old, or
  
• You are using the Site with permission from a parent or legal guardian.
  

3. Products & Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities
  
• Discontinue products
  
• Modify product offerings at any time
  

We make reasonable efforts to display product descriptions and images accurately. However, we cannot guarantee that your device will display colours or details exactly as shown.

4. Pricing & Payments

All prices are displayed in GBP (£) unless otherwise stated.

We reserve the right to:

• Modify prices at any time
  
• Correct pricing errors
  
• Cancel orders placed at an incorrect price
  

Payments are processed securely via third-party providers (such as Shopify Payments, Stripe, or PayPal). We do not store full card details.

5. Orders & Contract Formation

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

A contract is formed only when your order has been dispatched.

We reserve the right to:

• Refuse or cancel any order
  
• Limit quantities per customer
  
• Cancel orders suspected of fraud, abuse, or unauthorised resale
  

If your order is cancelled after payment, you will receive a full refund.

6. Shipping & Delivery

Delivery times provided are estimates only and may vary depending on destination, courier demand, customs processing, and other external factors.

Orders are typically processed within 1–3 business days before dispatch. Tracking information will be provided once available. Please note that tracking updates may take several days to appear within the courier network after shipment.

We are not responsible for delays caused by:

• Customs clearance
• Courier or carrier delays
• Incorrect shipping information provided by the customer
• Severe weather or transportation disruptions
• Events beyond our reasonable control

Risk in the goods passes to you upon delivery.

7. Returns & Refunds

Your statutory rights under the UK Consumer Rights Act 2015 are not affected.

Details of our returns process are set out in our Refund Policy.

We reserve the right to refuse returns that do not meet our policy conditions.

8. Product Disclaimer

Products sold on our Site are intended for general consumer use.

Individual results may vary depending on usage and individual circumstances. We do not guarantee specific results unless explicitly stated.

Nothing on this Site constitutes medical, professional, or specialist advice.

If you have a medical condition or concern, you should seek advice from a qualified professional before using any product.

9. Intellectual Property

All content on this Site — including text, images, graphics, logos, branding, and design — is the property of Tren-Dora or its content suppliers and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

10. Prohibited Uses

You may not use this Site:

• For unlawful purposes
  
• To violate any laws or regulations
  
• To infringe intellectual property rights
  
• To transmit malware or harmful code
  
• To interfere with the Site’s security or functionality
  

We reserve the right to terminate access for violations of these Terms.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
  
• Fraud or fraudulent misrepresentation
  
• Any liability that cannot legally be excluded under UK law
  

To the fullest extent permitted by law, Tren-Dora shall not be liable for:

• Indirect or consequential losses
  
• Loss of profits
  
• Loss of data
  
• Business interruption
  

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Tren-Dora from any claim, loss, or demand arising from your breach of these Terms or misuse of the Site.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes take effect immediately upon posting to this page. The “Last updated” date will reflect the latest revision.

15. Contact Information

If you have any questions about these Terms, please contact:

Email: hello@tren-dora.com

Tren-Dora

© 2026 Tren-Dora. All rights reserved.