Privacy Policy

This Privacy Policy explains how Tren-Dora collects, uses, and protects your personal information when you visit or make a purchase from our website.

Last updated: January 2026

At Tren-Dora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from tren-dora.com (the “Site”).

1. Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, you can contact us at:

Email: hello@tren-dora.com

2. Information We Collect

When you visit or make a purchase from our Site, we collect certain information to provide and improve our services.

a) Device Information

This includes information about your device, such as:

  • IP address
  • Browser type
  • Time zone
  • Cookies and how you interact with the Site

b) Order Information

When you make or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information (processed securely by third-party providers)
  • Email address
  • Phone number

c) Customer Support Information

Any information you choose to provide when contacting us for support.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about purchases or enquiries
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraud and maintain site security
  • Comply with legal obligations

4. Sharing Your Information

We share your personal information only when necessary to operate our business, including:

  • Shopify, which powers our online store. You can view Shopify’s Privacy Policy at:

    https://www.shopify.com/legal/privacy
  • Trusted third-party service providers (such as payment processors, fulfilment partners, and delivery services) to complete your order
  • Law enforcement or regulatory bodies when required by law or to protect our rights

We do not sell or trade your personal information.

5. Behavioural Advertising & Analytics

We use analytics and advertising tools (such as Google Analytics and Meta) to understand how customers interact with our Site and to improve our services and marketing.

You may opt out of targeted advertising through the following links:

You can also learn more about targeted advertising at:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

6. Cookies

Cookies are small data files stored on your device that help our Site function properly and improve your browsing experience.

We use cookies to:

  • Remember your preferences
  • Understand site usage and performance
  • Enable essential site functionality

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of the Site.

For more information about cookies, visit: https://www.allaboutcookies.org

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil orders
  • Provide customer support
  • Meet legal and regulatory requirements

You may request deletion of your personal data at any time by contacting us.

8. Your Rights

If you are located in the UK, EU, or EEA, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent where applicable

To exercise these rights, please contact us at hello@tren-dora.com.

9. Children’s Information

Our Site is not intended for individuals under 16 years of age, and we do not knowingly collect personal data from children.

10. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the United Kingdom.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Tren-Dora

© 2026 Tren-Dora. All rights reserved.