Track your order anytime using your tracking number. Once your item ships, you’ll receive an email with a tracking link. Simply click the link or enter your tracking number below to see the latest updates on your delivery.
At Tren-Dora, we aim to make your shopping experience seamless — from checkout to delivery. Every order is carefully processed, packaged, and shipped with care.
Orders are processed within 1–3 business days.
We do not ship on weekends or public holidays.
During peak periods, processing may take slightly longer — we’ll keep you informed of any delay.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–10 business days | Free |
| Express Shipping | 2–4 business days | £4.99 |
Once your order has been shipped, you’ll receive a confirmation email with tracking details. Please allow 24–48 hours for your tracking to update.
If your parcel hasn’t arrived on time or tracking hasn’t updated, please email hello@tren-dora.com — our team will assist promptly.
Ensure your shipping address is entered correctly during checkout, as we cannot take responsibility for failed deliveries caused by incorrect information.
If your order is lost or arrives damaged, please contact us immediately. We’ll work with our courier partners to resolve it quickly.
(Note: minor packaging marks do not qualify as product damage.)
We currently ship within the United Kingdom only — no customs duties or import fees apply.
We want you to love your purchase.
If you’re not fully satisfied, please visit our Refund & Return Policy page or contact hello@tren-dora.com within 14 days of delivery for assistance.
Track your order anytime using your tracking number. Once your item ships, you’ll receive an email with a tracking link. Simply click the link or enter your tracking number below to see the latest updates on your delivery.